EF Locker – Self-pick, Super Quick!

Service Introduction

E Commerce Fulfillment Company Limited, a wholly-owned subsidiary of SF Express Hong Kong, aims at providing the best locker self-pickup service with high-quality and cost-effectiveness last-mile delivery service to the eCommerce business and enterprise. In addition, the convenient pickup experience to the end-users serves on a 24/7 basis. Moreover, EF Locker provides 【Octopus】/【O! ePay】/【WeChat Pay HK】 payment service to end users to settle the shipment charge of parcels.

In order to realize the synergetic effect, we provide open source with logistics partners, access right inclusive. As a result of the cooperation, additional value will be brought to the locker service and ultimately benefit the market. In the future, value-added services such as mobile app support will soon be ready to take the overall logistics service to a higher level.

To cope with our rapid development and the needs of customers, corporate clients and end-users can access to our latest Locker information by visiting the.  Know more about our service information, campaign news and the most updated Locker locations in a fun and informational way now!


Advantage of EF Locker

  • We have over 500 EF Lockers located all-over Hong Kong, including residential areas, estate shopping malls and industrial buildings.  to find an EF Locker near you and the full location list at your choice. Want an EF Locker place at your estate area for convenience parcel pickup? Please ask the Estate Management Office to call (852)3525 0888 for application!

  • Self-serviced and computerized;  highly secured privacy for self-pick up after shopping
  • Most of the lockers provide 24-hour pick-up service
  • Supports 【Octopus】/【O! ePay】/【WeChat Pay HK】  payment for shipment charge of parcel
  • Flat-rated shipment fee 
  • Easy pick-up service, especially for online shopping
  • Only 1 SMS verification code is required for parcel pick-up.  Secured by 24-hour close-circuit television

Grid size and limitation

Grid size please check as below:

Grid         Grid size (cm)

Jumbo*    45 x 87 x 35

Large       45 x 31 x 35

Medium  45 x 20 x 35

Small       45 x 9 x 35

* Jumbo-sized Grid is only available for specific location, please for more details. 


User's guide

  1.       Touch the screen and get started
  2.       Press the "Pick Up"  button
  3.       Follow the instruction and enter the 6-digit verification code from the SMS
  4.       The corresponding grid door will be opened automatically
  5.       Collect your parcel
  6.       Close the grid door in order to complete the process


Products and Service charges (Domestic Delivery) - E-com

We provide 4 solution plans to meet different needs. Service charge is subject to parcel quantity. For more information of EF Locker product and service, please contact us



Door to Locker

SF courier collection service from door → end-user pick up from locker

Logistic Hub to Locker

Self-arrange delivery to Logistic Hub → end-user pick up from locker

Direct delivery to Locker

Merchants Direct delivery to Locker

#Center to Locker

SF Center / SF Store drop off

(Maximum 2kg per parcel)

# All delivery in accordance with SF Express standard specifications


Advertising Service

EF Lockers locate in different residential, commercial and industrial buildings providing both online and offline resources and advertisement solution to help customers to reach different marketing objectives, and provide diverse advertising solutions to customers.

If you have any enquiry, please contact us by mkt@eflocker.com.


Contact Us

Official Website:

Telephone: (852)3525 0888

Email: info@eflocker.com

Facebook Page:


For Terms and Conditions of Carriage, please click here.